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Shipping Policy – Kangs World

This Shipping Policy explains how orders are processed, shipped, and delivered when you shop on kangsworld.com. By placing an order, you agree to the terms outlined below.

Shipping Coverage

Kangs World currently delivers within Egypt only.

Order Processing Time

  • Orders are usually processed within 24–48 hours after order confirmation.

  • Orders placed during promotions, holidays, or weekends may require additional processing time.

  • Orders are not shipped on official public holidays.

Delivery Partners

Orders are shipped through our trusted third-party delivery partners to ensure safe and timely delivery.

Estimated Delivery Time

Estimated delivery times are as follows:

  • Cairo & Giza: 2–3 business days

  • Alexandria: 2–3 business days

  • Other governorates: 3–5 business days

Please note that delivery times are estimates and may vary due to factors beyond our control, including courier delays, weather conditions, peak seasons, or public holidays.

Shipping Fees

  • Shipping fees are calculated and displayed at checkout before order completion.

  • Any applicable delivery charges must be paid by the customer.

  • Shipping fees are non-refundable, except in cases of damaged or incorrect items.

Cash on Delivery (COD)

  • Customers choosing Cash on Delivery must be available to receive the order and pay the full amount upon delivery.

  • Repeated refusal of COD orders may result in order cancellation or restriction from future purchases.

Incorrect or Incomplete Address

Please ensure that your delivery address and contact information are accurate and complete.

Kangs World is not responsible for:

  • Delays caused by incorrect or incomplete addresses

  • Failed deliveries due to unreachable customers

Additional delivery attempts or reshipping fees may apply.

Delayed or Failed Deliveries

While we aim to deliver all orders within the estimated timeframe, Kangs World is not liable for delays caused by:

  • Courier service issues

  • Weather conditions

  • Public holidays

  • Force majeure events

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 7 days of delivery and provide clear photos or videos of the issue. Each case will be reviewed and handled according to our Return & Refund Policy.

Order Tracking

Once your order is shipped, you may receive a confirmation message or call from our delivery partner. Tracking availability may vary depending on the courier service used.

Contact & Support

For any questions related to shipping or delivery, please contact us through kangsworld.com or via our official social media channels.

Thank you for shopping with Kangs World