سياسة الاسترداد
You may request a return or refund within 14 days from the purchase date, subject to the conditions below.
Eligible Returns
- The item must be unused
- The item must be in its original packaging
- The item must be in resellable condition
- Proof of purchase is required
Non-Returnable Items
For hygiene and safety reasons, returns or refunds are not accepted for:
- Used items
- Items with opened, damaged, or missing packaging
- Baby and personal care products that come in direct contact with the mouth or skin
- Bottles, pacifiers, accessories, and other hygienic products once opened
- Delivery and shipping fees