سياسة الاسترداد

You may request a return or refund within 14 days from the purchase date, subject to the conditions below.

Eligible Returns

  • The item must be unused
  • The item must be in its original packaging
  • The item must be in resellable condition
  • Proof of purchase is required

Non-Returnable Items

For hygiene and safety reasons, returns or refunds are not accepted for:

  • Used items
  • Items with opened, damaged, or missing packaging
  • Baby and personal care products that come in direct contact with the mouth or skin
  • Bottles, pacifiers, accessories, and other hygienic products once opened
  • Delivery and shipping fees